Generator maintenance

Regular Maintenance is a key component of your generator’s longevity and functionality. Protect your investment with FBIS Generator Maintenance Plans!

Maintenance plans

FBIS offers three maintenance subscription plans for air-cooled generators. Subscription period is one year. 

Maintenance plans
 

Silver plan

 

Gold plan

 

Platinum plan

$ 375

$ 750


$1725.00 value

$ 1500


$2600.00 value

Period

1 year

1 year

1 year

Emergency service response time

Next available appointment

Next Business Day

24/7
(within 4 hours from the call)

Emergency phone number

No

Yes

Yes

Remote monitoring*

Yes

Yes

Yes

Lubrication**

Yes

Yes

Yes

FBIS job estimate

Free of charge

Free of charge

Free of charge

FBIS services discount

No

5% off labor

10% off labor

1 hour of free electrical labor***

No

Yes

Yes

Electrical panel inspection & replacament

No

Optional

Yes

Any out of warranty service

No

5% off labor

10% off labor

Generator/battery load test

Optional

Optional

Optional

Battery replacement (if needed)

Additional charge

Labor - free of charge

Labor and battery - free of charge

Loan generator (if needed)

No

No

Yes

*hardware is purchased separately if needed. A device with a cellular connection requires an additional subscription.  Compatibility with  Generac Mobile Link is required.  
**lubrication service includes a change of oil after the first 25 hours of operation if purchased within 30 days of generator installation. Service for older models includes inspection and change of oil and filter annually or after 200 hours of operation.
***one hour of free electrical labor is given for every year. Electrician labor does not roll over to next year’s plan and cannot be split to other days.

Maintenance plans

FBIS offers three maintenance subscription plans for air-cooled generators. Subscription period is one year. 

Silver plan

$ 375

Period  

1 year

Emergency service response time

Next available appointment

Emergency phone number

No

Remote monitoring

Yes

Lubrication

Yes

FBIS job estimate

Free of charge

FBIS services discount

No

1 hour of free electrical labor*

No

Electrical panel inspection & replacament

No

Any out of warranty service

No

Generator/battery load test

Optional

Battery replacement (if needed)

Additional charge

Loan generator (if needed)

No

Gold plan

$ 750


$1725.00 value

Period  

1 year

Emergency service response time

Next Business Day

Emergency phone number

Yes

Remote monitoring

Yes

Lubrication

Yes

FBIS job estimate

Free of charge

FBIS services discount

5% off labor

1 hour of free electrical labor*

Yes

Electrical panel inspection & replacament

Optional

Any out of warranty service

5% off labor

Generator/battery load test

Optional

Battery replacement (if needed)

Labor - free of charge

Loan generator (if needed)

No

Platinum plan

$ 1500


$2600.00 value

Period  

1 year

Emergency service response time

24/7
(within 4 hours from the call)

Emergency phone number

Yes

Remote monitoring

Yes

Lubrication

Yes

FBIS job estimate

Free of charge

FBIS services discount

10% off labor

1 hour of free electrical labor*

Yes

Electrical panel inspection & replacament

Yes

Any out of warranty service

10% off labor

Generator/battery load test

Optional

Battery replacement (if needed)

Labor and battery - free of charge

Loan generator (if needed)

Yes

*hardware is purchased separately if needed. A device with cellular connection requires additional subscription.
**lubrication service includes change of oil after first 25 hours of operation. Service for older models includes inspection and change of oil and filter annually or after 200 hours of operation.
***one hour of free electrical labor is given for every year. Electrician labor does not roll over to next year plan and cannot be split to other days.

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Terms and conditions

  • Generator Maintenance visits will be performed on Mondays during normal business hours. Customer is responsible for confirming appointments but is not required to be present during visits.
  • This agreement provides for one inspection visit over the 1-year contractual period.
  • Equipment or parts in need of replacement or repairs will be brought to customer’s attention and billed separately on a time and material basis. Labor shall be based on “preferred contract customer” rates.
  • Service personnel will be available on a priority basis for maintenance agreement customers.
  • Agreement is transferable to new owner upon sale of property. Customer must notify FBIS of transfer in writing, along with a copy of the Sales Agreement.
  • Generator unit (interior and exterior components) must be found by FBIS to be in good working condition for Maintenance Agreement to be valid. Unit will be inspected and started prior to initial servicing of unit to ensure it is in proper working condition prior to acceptance of Maintenance Agreement. An initial service maintenance priced at a standard service rate is required for inspection.
  • This Maintenance Agreement does not warrant parts or labor – it allows for maintenance of the unit only.
  • Please note that in the event of extended generator usage, manufacturers’ guidelines must be followed regarding oil changes.
  • This Maintenance agreement covers labor only, a separate invoice will be sent for materials used on each service.
  • FBIS shall not be responsible for failure to render the services described in this Agreement due to causes beyond its control.

Our suppliers

At FBIS, we understand the value of giving our customers a wide range of options. We partner with the highest quality suppliers, providing our customers with the best materials on the market.

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