Generator maintenance

Regular Maintenance is a key component of your generator’s longevity and functionality. Protect your investment with FBIS Generator Maintenance Plans!

Maintenance plans

FBIS offers three maintenance subscription plans for air-cooled generators. Subscription period is one month.

Maintenance plans

	Silver plan	Gold plan	Platinum plan
	$39.95	$59.95	$79.95
Period	1 month	1 month	1 month
Emergency service response time	Next available appointment	Next Business Day	24/7 (within 4 hours from the call)
Emergency phone number	No	Yes	Yes
Remote monitoring*	Yes	Yes	Yes
Lubrication**	Yes	Yes	Yes
FBIS job estimate	Free of charge	Free of charge	Free of charge
FBIS services discount	No	5% off labor	10% off labor

Any out of warranty service discount	No	5% off labor	10% off labor
Generator/battery load test	Optional	Optional	Optional
Battery replacement (if needed)	Additional charge	Battery - free of charge (every two years)	Battery - free of charge (every two years)

*hardware is purchased separately if needed. A device with a cellular connection requires an additional subscription. Compatibility with Generac Mobile Link is required.
**lubrication service includes a change of oil after the first 25 hours of operation if purchased within 30 days of generator installation. Service for older models includes inspection and change of oil and filter annually or after 200 hours of operation.

Maintenance plans

FBIS offers three maintenance subscription plans for air-cooled generators. Subscription period is one month.

Silver plan
$39.95

	Period	1 month
	Emergency service response time	Next available appointment
	Emergency phone number	No
	Remote monitoring	Yes
	Lubrication	Yes
	FBIS job estimate	Free of charge
	FBIS services discount	No
	Any out of warranty service	No
	Generator/battery load test	Optional
	Battery replacement (if needed)	Additional charge

Gold plan
$59.95

	Period	1 month
	Emergency service response time	Next Business Day
	Emergency phone number	Yes
	Remote monitoring	Yes
	Lubrication	Yes
	FBIS job estimate	Free of charge
	FBIS services discount	5% off labor
	Any out of warranty service	5% off labor
	Generator/battery load test	Optional
	Battery replacement (if needed)	Battery - free of charge (every 2 years)

Platinum plan
$79.95

	Period	1 month
	Emergency service response time	24/7 (within 4 hours from the call)
	Emergency phone number	Yes
	Remote monitoring	Yes
	Lubrication	Yes
	FBIS job estimate	Free of charge
	FBIS services discount	10% off labor
	Any out of warranty service	10% off labor
	Generator/battery load test	Optional
	Battery replacement (if needed)	Battery - free of charge (every 2 years)

*hardware is purchased separately if needed. A device with cellular connection requires additional subscription.
**lubrication service includes change of oil after first 25 hours of operation. Service for older models includes inspection and change of oil and filter annually or after 200 hours of operation.

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Terms and conditions

Generator Maintenance visits will be performed on business days. Customer is responsible for confirming appointments but is not required to be present during visits.
This agreement provides for one maintenance visit over the 1-year contractual period.
Equipment or parts in need of replacement or repairs will be brought to customer’s attention and billed separately on a time and material basis. Labor shall be based on “preferred contract customer” rates.
Service personnel will be available on a priority basis for maintenance agreement customers.
Agreement is transferable to new owner upon sale of property. Customer must notify FBIS of transfer in writing, along with a copy of the Sales Agreement.
Generator unit (interior and exterior components) must be found by FBIS to be in good working condition for Maintenance Agreement to be valid. Unit will be inspected and started prior to initial servicing of unit to ensure it is in proper working condition prior to acceptance of Maintenance Agreement.
This Maintenance Agreement does not warrant parts or labor – it allows for maintenance of the unit only.
Please note that in the event of extended generator usage, manufacturers’ guideline must be followed regarding oil changes.
This Maintenance agreement covers maintenance labor and parts only. A separate invoice will be sent for additional materials and labor used for additional services performed that go beyond initial scope of work.
FBIS shall not be responsible for failure to render the services described in this agreement due to causes beyond its control.
Clear access to equipment serviced is required for technicians to complete the service.
The maintenance agreement is month to month, however 30 days notice in writing is required to cancel the agreement.
All generators that have not been installed or previously serviced by FBIS have 6 months grace period that does not include on-site maintenance. All maintenance services requested prior to 6 month grace period will have a discounted fee of $325.00.
The Agreement is for air-cooled Generac generators only.

Our suppliers

At FBIS, we understand the value of giving our customers a wide range of options. We partner with the highest quality suppliers, providing our customers with the best materials on the market

Generator maintenance

Maintenance plans

Maintenance plans

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Terms and conditions

Our suppliers

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