Careers at fbis

Welcome to FB Integrated Solutions Inc. family! 

Available positions

  • Call Center Representative

Job Description

Candidates must meet the following requirements to be considered for Call Center Representative jobs: 

  • Candidate must be able to speak English fluently
  • Stable internet connection
  • Excellent verbal and written communication skills 
  • Ability to speak clearly and concisely 
  • Computer literate – Proficient with Email and Microsoft Word 
  • Achieve productivity standards and goals set by the company while maintaining a high level of customer service 
  • A quiet, calm working environment on the candidate’s end. Disruptive background noise wouldn’t be tolerated
  • 1+ years of Sales Representative experience
  • Some experience with solar systems would be a plus

Responsibilities for Call Center Representative positions include but are not limited to:

  • Make a high volume of calls (cold and warm) with a script that will be provided to you
  • Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken 
  • Provide customers with a complete and accurate descriptions of Solar Panels and Battery Backup Systems, as well as its saving and clean energy benefits
  • Use computer system to track, gather information, and/or troubleshoot the items raised by the customer 
  • Provide customer support from the first contact to the closing of the deal

Advantages of the Call Center Representative: 

  • Work remotely
  • Monday through Friday, 10 am to 6 pm (Eastern Standard Time)
  • $810 per month 
  • 1 month trial period
  • Benefits after meeting a minimal sales requirement