Candidates must meet the following requirements to be considered for Call Center Representative jobs:
- Candidate must be able to speak English fluently
- Stable internet connection
- Excellent verbal and written communication skills
- Ability to speak clearly and concisely
- Computer literate – Proficient with Email and Microsoft Word
- Achieve productivity standards and goals set by the company while maintaining a high level of customer service
- A quiet, calm working environment on the candidate’s end. Disruptive background noise wouldn’t be tolerated
- 1+ years of Sales Representative experience
- Some experience with solar systems would be a plus
Responsibilities for Call Center Representative positions include but are not limited to:
- Make a high volume of calls (cold and warm) with a script that will be provided to you
- Keep record of customer interactions, record details of inquiries, complaints, or comments, as well as actions taken
- Provide customers with a complete and accurate descriptions of Solar Panels and Battery Backup Systems, as well as its saving and clean energy benefits
- Use computer system to track, gather information, and/or troubleshoot the items raised by the customer
- Provide customer support from the first contact to the closing of the deal
Advantages of the Call Center Representative:
- Work remotely
- Monday through Friday, 10 am to 6 pm (Eastern Standard Time)
- $810 per month
- 1 month trial period
- Benefits after meeting a minimal sales requirement
